"i would rather just buy the movies than pay late charges"

THEN YOU SHOULDN'T HAVE RENTED THEM AND KEPT 2 MOVIES 30 DAYS LATE!!!!
GOD! why are customers SO stupid?

ok... that is the idea behind rental businesses. if you want to buy movies then you should go buy them.
you rent a movie from us for $2. then you keep it for 34 days. no one else can rent it for that entire month thanks to you because you 'thought' you had returned it but then, 'whatever, we found it when we looked for it in the dvd player, so what' and then when the late charge could but up to 60 dollars, the owner cuts it down to 20 all together. pretty nice of him, we could have just charged her credit card.
so she comes in and refuses to pay it claiming she could/would rather buy them for that much. well guess what? you returned them already, so thats not an option. plus you cant buy brand new movies for 10 dollars, unless you steal them off the back of a truck.

ah, im rambling.

but ill close by saying that this woman who was so unreasonable and incredibley cheap came in wearing a fur coat and left driving a brand new mercedez.
thats fairfield county for you

-jordan